I wanted to start this blog post by simply telling you one key word to always keep in mind in Brazil: PATIENCE!
Brazil and the United States
are extremely different in the way each conceives of time. Brazil is what
Edward T. Hall termed a polychronic culture; the United States, a monochronic
one. Brazil, like all polychronic cultures, performs many tasks simultaneously,
time is viewed casually and the primary importance is to establish long lasting
relationships. In contrary to the United States, where most businesses view
personal interactions as less important than maintaining the schedule.
Therefore,
if you are doing business in Brazil, you have to be conscious that Brazilians
approach time in a very relaxed and flexible manner. Punctuality and precise
plans are not common as Brazilians tend to live life at a slower pace, and this
carries over into business which can result in negotiations taking much longer
than you are used to. And it is important to not rush this process of business
dealings with your Brazilian colleagues by spending the necessary time to
continue building strong relationships for negotiations to be successful.
Besides, if you are doing business
with Brazilians, schedule two to three weeks in advance and confirm once you
arrive in Brazil. Also try to leave a few hours in between appointments in case
they go on longer than anticipated. Nevertheless, you should remember that
meetings are often delayed or cancelled without any prior warning; therefore,
it is necessary to adjust budgets and planning accordingly.
Besides,
avoid putting pressure on your counterpart(s) for final decisions and don’t
show feelings of frustration or impatience as this will reflect poorly on you
as an individual. Indeed, Brazilians pride themselves on their ability to
be in control; therefore, learning to hide your impatience will help you to be keep maintaining a good atmosphere within the workplace.
Even during
business lunch in Brazil, you will see that the word 'fast' doesn’t fit into
their vocabulary: do expect a meal to take longer as it is always like a
celebration.
To conclude, I just need to remind you once again that the operative mindset you
need to have when starting a new business, investing in Brazil or simply doing
business with Brazilians, is patience!
"Slow down
and enjoy life. It's not only the scenery you miss by going too fast - you also
miss the sense of where you are going and why."- Eddie Cantor
Sources:
Hall, Edward T. The Dance of Life: The Other
Dimension of Time. Garden City, NY: Anchor Press/Doubleday, 1984.
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